Job Description

Job Summary
Continually improve and enhance the Salesforce platform through collaboration with our business users and technical team. Gather requirements and feedback to design and implement best practice solutions for our unique business challenges, and provide guidance, training and support for all users.
This position will be a hybrid role, reporting into our Roswell, GA Headquarters 3 days a week.
Job Responsibilities
Consolidate input and ideas from internal stakeholders to develop and maintain Kloeckner’s Salesforce implementation.
Manage user accounts and licenses, roles, security, profiles, and hierarchy.
Implement changes related to, but not limited to, customization of fields, page layouts, custom tabs, objects, applications, and flows.
Maintain dashboards and provide ad-hoc reporting for sales managers and users.
Monitor and activate Salesforce Release Updates, ensuring ongoing organization performance, security, and usability.
Provide orientation, documentation, and training to business users to ensure end-user success within Salesforce.
Provide day-to-day end user support and assist users with best practices to improve and increase their knowledge of Salesforce.
Act as a member of an agile team and work with developers and product managers to deliver value.
Proactively collaborate with Continuous Improvement Team to identify, design, and implement process improvements to enhance productivity of the organization.
Other duties as assigned.
Qualifications
4+ Years of Professional Experience or Bachelor’s Degree
Salesforce Administrator Certification is preferred
Sales Cloud certification is preferred
Knowledge and understanding of Salesforce platform and CRM concepts
Familiarity with CRM Analytics and desire to expand that knowledge
Strong communication and interpersonal skills, both written and verbal
Ability to work independently and manage time efficiently
Excellent troubleshooting, analysis, and research skills
Hands-on experience as a Salesforce administrator with Sales Cloud
Competencies
Ability to work with remote and/or geographically dispersed team members
Enthusiasm towards continued personal and professional development
Creative problem solving

Job Tags

Remote work, 3 days per week,

Similar Jobs

Royal Caribbean Cruises, Inc.

Pastry Sous Chef Job at Royal Caribbean Cruises, Inc.

Pastry Sous ChefMake every sailing a sweet one for our guests! As Pastry Sous Chef, you will supervise the daily shipboard pastry/bakery operations, ensuring that all items prepared by your team meet food handling, presentation, and quality standards.You will work with...

Global Academy of Technology

IT Help Desk Technician Job at Global Academy of Technology

...Global Academy of Technology is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. In this pivotal role, you... ...communication, customer service, and problem-solving. You will work closely with other IT team members to support various projects...

SeekTeachers

English Teacher Job Job at SeekTeachers

Description English Teacher | NQT English Teacher | Teach inDubai My client is a UK Curriculum school... ...challenges at this school. Requirements to Apply **Degree in English with PGCE in English holding QTS or **B.Ed in English...

Trusted Health

Pediatric Intensive Care Unit - Registered Nurse - $2,514 per week Job at Trusted Health

Trusted is seeking an experienced nurse for this exciting travel nursing assignment. Trusted has streamlined the travel nursing experience by enabling nurses to apply directly to jobs without the need for recruiters. This unique approach provides more transparency, eliminates...

Whole Foods Market

Bakery Production Team Member (Food Preparation) - Part Time Job at Whole Foods Market

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to...

Salesforce Administrator Job at Kloeckner Metals - Americas, Roswell, GA

RWl2d2VrdHVrTDRLem93Y0Z4ZW8yWWpUa0E9PQ==