Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities:
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
● High school diploma or equivalent
● Strong verbal communication skills
● Reliable internet connection and a quiet workspace
● Basic computer skills (Microsoft Office proficiency)
● Ability to work flexible hours, including evenings and weekends (set your own schedule)
Technical Requirements (MANDATORY to begin work):
● Windows 11 OS
● Minimum 16 GB RAM (desktop or laptop)
● No Chromebooks or Apple computers
● Dual monitors (not needed at time of application)
● Noise-canceling USB headset (not needed at time of application)
● Hardwired internet connection (not needed at time of application)
● Work from the comfort of your home
● Starting pay of $12-$15/hour (with increase opportunities)
● Opportunities for advancement based on performance
● Supportive team environment
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